Frequently Asked Questions


To set up an account, visit us in our office at 424 Green St. NE, Gainesville, GA, 30356, or call us at 770-536-3937 to set up an appointment to discuss the best options for you.
Every account holder at Private Bank & Trust is entitled to take advantage of our mobile banking. To learn more about mobile banking, visit our mobile banking page or call us at 770-536-3937.
To report a lost or stolen debit card, or if you believe you are a victim of debit card fraud, please call 888-297-3416 for support.
To update your account information, you can call us at (770) 536-3937, send us a message by logging into your digital banking, or visit us in person at:
 
424 Green Street
Gainesville, GA 30501
You can check your balance anytime, anywhere, through our digital banking services.  You can also call us at (770) 536-3937 or visit our office at 424 Green Street Gainesville, GA 30501.
To send a wire transfer, please visit us in person to initiate the process. Please ensure you have the wiring instructions for the beneficiary of the wire transfer for the process to complete.

To order additional checks, you may use the button below or call us for assistance.

Order additional checks